1. Who We Are
The Tiger Foundation ("we", "us", "our") is a Non-Government, Non-Political, Non-Profit voluntary organization based at 149/154, RSC 1A, Gorai 1, Borivali (West), Mumbai-400091, India. We run healthcare, education and empowerment programmes for children, women and senior citizens. This policy explains how we handle information collected through our website and during our programmes.
2. Information We Collect
We collect only the information we need to serve you and to meet legal requirements:
- Contact details you share in our contact form, such as name, email address, phone number and message.
- Donation details such as name, email, phone number, amount, purpose and PAN (when you request an 80G receipt).
- Payment references from our payment partner. We do not store your card, UPI PIN or net banking credentials.
- Technical data such as browser type, device and pages visited, collected through standard server logs and cookies.
- Photographs and stories from our camps and events, collected only with consent.
3. How We Use Your Information
- To process donations, issue receipts and 80G certificates, and comply with tax and audit requirements.
- To respond to your enquiries, volunteer applications and partnership requests.
- To send you updates about our work, if you have asked to receive them. You can opt out at any time.
- To improve our website, programmes and communication.
- To prevent fraud, misuse and security incidents.
4. Payments
Online donations are processed by Razorpay, a third-party payment gateway that follows PCI-DSS security standards. Your payment details are entered on the gateway's secure page and are never stored on our servers. Please review the gateway's own privacy policy for more information.
5. Sharing of Information
We do not sell or rent your personal information. We share it only with trusted service providers (for example payment gateways, email and hosting services), with auditors and government authorities when the law requires, and with partner hospitals or schools where you have asked us to arrange a referral. These parties are expected to protect your information.
6. Photographs, Videos and Stories
We seek verbal or written consent before photographing or filming participants. Children are not identified by full name online, and guardians must approve any use of a minor's image. If you would like an image or story removed, write to us and we will act promptly.
7. Cookies
Our website uses cookies and similar technologies to keep the site working, remember basic preferences and understand how visitors use it. You can control cookies through your browser settings, although some parts of the site may not work as expected without them. A third-party chat widget may also set its own cookies.
8. Data Security and Retention
We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. Donation and accounting records are retained for the period required by Indian tax and charity laws. Other information is kept only for as long as needed for the purpose it was collected.
9. Your Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you updates. We will respond within a reasonable time, subject to our legal obligations to retain certain records.
10. Children's Privacy
Our website is not directed at children under 18. Information about children who join our programmes is collected through guardians and used only to deliver and improve those programmes.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with the date of the last update.
12. Contact Us
If you have questions about this policy or your information, please contact The Tiger Foundation, 149/154, RSC 1A, Gorai 1, Borivali (West), Mumbai-400091. Email: info@thetigerfoundation.org. Phone: +91 9820-939-739.